Trust Center
Legal and trust
The policies and terms that apply to Reqursor Technologies and our products. Most documents start with a short summary in plain language.
Legal documents
Privacy Policy
How Reqursor Technologies collects, uses and protects personal data on this website and in our products.
Rev 2.0Read Policy: Privacy PolicyReqursor Platform Terms of Service
The agreement that covers your use of Reqursor Platform, the online stores it runs for you and your account.
Reqursor Platform Cookie Policy
Which cookies the Reqursor Platform website and dashboard use, and how you choose.
Reqursor Platform GDPR and Data Hosting
Where Reqursor Platform keeps your data, what the AI sees and how to use your rights under the GDPR.
Reqursor Platform Security
How Reqursor Platform keeps your clients' stores and data safe, and how to report a vulnerability.
Available on request
Reqursor Development License Terms
Reqursor Development is licensed under a signed Software License Agreement. The terms are available on request.
Reqursor Platform Data Processing Addendum
How we handle personal data in your clients' stores on your behalf under the GDPR: store content, what the AI sees and how stores are kept apart.
Security
Built to keep your clients' stores safe.
Safety is part of how Reqursor Platform works, not a setting someone has to remember. It runs in the EU, in data centers in Germany and Finland.
One store's problem never affects another
Every store runs on its own, with its own private network and storage. No store can reach another store's data.
Every change is checked and can be undone
Every change is triple-checked before anything goes live. If one still causes a problem, you can undo it in one click; orders and customers are untouched.
Passwords and keys stay locked away
Secrets such as passwords and API keys are encrypted at rest and never stored in plain text in logs or change history.
The AI never sees secrets or customer data
Only the store settings needed for a task go to our AI provider. Passwords, orders, products and customer records are never included, and each request holds data for one organization only.
Where Reqursor Platform runs
- GermanyFalkenstein, Nuremberg
- FinlandHelsinki
All data centers are in the EU.
- SecretsEncrypted at rest
- In TransitEncrypted with TLS
Questions about these documents?
Email the address that fits your question, and we will get back to you.